Returns & Exchanges
At Ginger Fox, we want you to be completely in love with your fashion finds, so we offer a seamless 30-day return policy for all unworn items. If your latest piece doesn't fit or suit your style, our simple exchange and refund process ensures you can shop with total confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging with all Ginger Fox tags still attached to ensure they are protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing